Effective Date: September 1, 2026
Your Privacy Matters to Us
Caron Modern Media (“Caron Modern Media,” “Company,” “we,” “us,” or “our”) works closely with clients and prospective clients, which sometimes means you trust us with personal information, business information, creative content, photographs, videos, and access to digital platforms. We take that responsibility seriously.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, request a quote, download a resource, book a consultation or creative session, purchase products or services, participate in coaching or training, subscribe to communications, or otherwise interact with us.
This Policy is intended to address applicable United States privacy laws, including California privacy requirements where applicable.
1. Information We Collect
The personal information we collect depends on how you interact with Caron Modern Media and the services you request.
A. Information You Provide
We may collect information such as:
- Name
- Email address
- Phone number
- Business or company name
- Job title or profession
- Billing and mailing address
- Appointment and scheduling information
- Payment and transaction information
- Information you submit when requesting an estimate or custom service quote
- Information about your business, marketing goals, social media presence, content strategy, or coaching needs
- Photographs, videos, audio recordings, written content, logos, brand materials, or other files you provide for services
- Survey, testimonial, review, and referral information
- Communications you send to us
- Information you voluntarily provide through forms, questionnaires, consultations, coaching sessions, photography or video projects, workshops, or other interactions
Payment card information may be processed directly by third-party payment processors. Caron Modern Media may not directly receive or store complete payment card numbers.
B. Information Collected Automatically
When you visit our website or interact with certain electronic communications, we or our service providers may automatically collect information such as:
- IP address
- Browser type
- Device type and operating system
- Referring website
- Pages viewed
- Dates and times of visits
- Website interactions
- Approximate location derived from your IP address
- Cookie identifiers
- Analytics and performance information
2. How We Use Personal Information
We may use personal information to:
- Respond to questions and inquiries
- Prepare estimates or custom service quotes
- Communicate with prospective clients
- Schedule consultations, coaching sessions, photography or videography sessions, and other appointments
- Provide photography, videography, video marketing, coaching, consulting, social media, speaking, workshop, and related services
- Process payments and transactions
- Create and maintain client records, including project, billing, invoicing, and bookkeeping records
- Deliver purchased products, programs, resources, or digital content
- Communicate about appointments, projects, purchases, and services
- Provide customer support
- Personalize our services and communications
- Send educational content, newsletters, and marketing communications where permitted
- Send SMS messages where you have provided the required consent
- Manage surveys, testimonials, reviews, and referrals
- Maintain and improve our website, services, and customer experience
- Protect our website, systems, customers, and business from fraud, misuse, or security threats
- Maintain business, financial, and legal records
- Enforce our agreements
- Comply with applicable legal and regulatory requirements
3. Photography, Video, and Client Content
Because Caron Modern Media provides photography, videography, and media-related services, we may collect or create photographs, video recordings, audio recordings, and other media containing clients or other individuals.
We use this content primarily to provide the services requested by our clients.
Any use of identifiable client photography, video, testimonials, names, logos, or other project materials for our portfolio, website, social media, advertising, educational materials, or other promotional purposes will be handled according to the applicable client agreement, model release, testimonial authorization, or other consent.
Clients are responsible for obtaining appropriate permissions from individuals they ask us to photograph, record, or include in client-provided materials when the applicable client agreement places that responsibility on the client.
4. Social Media Management and Account Access
When you hire Caron Modern Media to provide social media management or related services, you may authorize us to access certain social media accounts, business pages, content libraries, analytics, scheduling tools, or other digital platforms on your behalf.
We use this access only as reasonably necessary to provide the services you have requested.
We take reasonable measures to safeguard account information, login credentials, and other access information in our possession. We do not use client account access for purposes unrelated to the services we have been authorized to perform.
Social media platforms and other third-party services maintain their own security practices, privacy policies, and terms of use. Caron Modern Media does not control these platforms and cannot prevent or control phishing attempts, scams, impersonation, hacking, account compromises, platform security incidents, data breaches, or other activities originating outside systems under our control.
Clients are encouraged to use strong passwords, multi-factor authentication, and other security measures offered by the platforms they use.
5. Cookies and Analytics
We may use cookies, pixels, analytics technologies, and similar tools to operate our website, remember preferences, understand how visitors use the website, measure performance, and improve our services.
Depending on the tools implemented on our website, third-party service providers may also collect information through these technologies.
You can control certain cookies through your browser settings. Disabling cookies may affect the functionality of some portions of the website.
Where required by applicable law, we will provide additional choices regarding non-essential cookies or tracking technologies.
6. Email Marketing
If you subscribe to our email list, request or download a resource, register for an event, become a client, or otherwise consent to receive marketing communications, we may send educational content, business updates, resources, offers, and other marketing emails.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
Even if you opt out of marketing emails, we may continue to send transactional or service-related communications when necessary, including appointment confirmations, purchase information, invoices, project communications, or account notices.
7. Mobile Information and SMS Privacy
If you provide your mobile number and consent to receive SMS communications, we may use your number to send appointment confirmations, reminders, service communications, follow-up messages, and marketing messages consistent with your consent.
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.
We may disclose mobile information to service providers that help us operate our messaging program, such as telecommunications providers, messaging platforms, customer service providers, or technical vendors, solely as necessary to provide those services.
Text messaging originator opt-in data and consent will not be sold or shared with third parties for their own marketing purposes.
You may opt out of SMS messages at any time by replying “STOP.” After your opt-out request is processed, you may receive a final confirmation message.
For assistance, reply “HELP” or contact Caron Modern Media at:
Email:
caron@caronmodernmedia.com
Phone:
+1 650-687-7719
Message and data rates may apply. Message frequency varies.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
8. How We Disclose Personal Information
We may disclose personal information to service providers and contractors that perform services on our behalf, including:
- Website hosting providers
- Customer relationship management platforms
- Email marketing providers
- SMS and communications platforms
- Scheduling providers
- Payment processors
- Cloud storage providers
- Analytics providers
- Accounting and administrative service providers
- Photography, videography, editing, or creative contractors when necessary to complete client work
- Other technology and operational service providers
These providers may access personal information only as reasonably necessary to perform services for us and subject to applicable contractual or legal requirements.
We may also disclose personal information:
- When required by law, subpoena, court order, or other legal process
- To protect our legal rights, property, customers, or safety
- To investigate or prevent suspected fraud, security threats, or misuse
- In connection with a merger, acquisition, financing, sale, restructuring, or transfer of all or part of our business
- At your direction or with your consent
9. Sale and Sharing of Personal Information
Caron Modern Media does not sell personal information for money.
Depending on the advertising, analytics, cookie, or tracking technologies used on our website, certain disclosures may be considered a “sale” or “sharing” under California law even when no money changes hands.
If our practices constitute selling or sharing personal information under applicable California law and Caron Modern Media is subject to those requirements, we will provide the required notices and methods for exercising applicable opt-out rights.
We do not knowingly sell or share the personal information of individuals under 16 years of age.
10. California Privacy Rights
California residents may have certain rights regarding their personal information under applicable California law.
Depending on the law applicable to Caron Modern Media and your relationship with us, these may include the right to:
- Know or access personal information collected about you
- Request deletion of certain personal information
- Request correction of inaccurate personal information
- Receive information about the categories of personal information collected, sources of that information, purposes for collection and use, and applicable disclosures
- Opt out of the sale or sharing of personal information where applicable
- Limit certain uses and disclosures of sensitive personal information where applicable
- Receive equal service and not be discriminated against for exercising applicable privacy rights
These rights are subject to legal exceptions and may not apply in every circumstance.
To submit a privacy request, contact:
Email:
caron@caronmodernmedia.com
Phone:
+1 650-687-7719
We may need to verify your identity before completing certain requests.
Where permitted by law, you may also use an authorized agent to submit a request on your behalf. We may request information reasonably necessary to verify the agent’s authority to act for you.
11. Third-Party Websites, Tools, and Social Media
Our website, services, and communications may contain links to or integrate with third-party websites, software, social media platforms, or other services.
We are not responsible for the privacy practices, security, content, or policies of third parties.
When you interact with platforms such as Instagram, Facebook, LinkedIn, Canva, payment providers, scheduling systems, or other external services, their privacy policies and terms may also apply.
We encourage you to review the privacy practices of third-party services before providing personal information.
12. Data Retention
We retain personal information for as long as reasonably necessary to provide services, communicate with prospective and current clients, maintain business and transaction records, fulfill the purposes described in this Policy, resolve disputes, enforce agreements, and comply with legal, tax, accounting, or regulatory requirements.
Retention periods vary depending on the type of information, why it was collected, and applicable legal or business requirements.
If a prospective client chooses not to work with Caron Modern Media, we may delete information that is no longer reasonably necessary for business, legal, security, or communication purposes.
If you have separately consented to receive marketing communications, we may retain the information necessary to manage those communications and your subscription preferences until you unsubscribe or otherwise request deletion, subject to applicable law.
When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
13. Data Security
We take the privacy and security of the information entrusted to us seriously.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, email system, storage system, social media platform, or other electronic communication method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
14. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.
If we learn that we have collected personal information from a child under 13 in a manner prohibited by applicable law, we will take reasonable steps to delete it.
Photography or videography services that involve minors may be provided with the involvement and authorization of a parent, legal guardian, client, organization, school, business, or other appropriately authorized party.
15. Privacy Preference Signals and Tracking Choices
Some browsers and devices provide privacy preference mechanisms that allow users to communicate certain privacy choices.
Where applicable law requires Caron Modern Media to recognize a legally valid opt-out preference signal, such as Global Privacy Control, we will process that signal as required.
Other browser-based “Do Not Track” signals may not have a uniform industry standard, and our website may not respond to all such signals.
You may also use your browser or device settings to manage certain cookies and tracking technologies.
16. Your Choices
Depending on your interaction with Caron Modern Media and applicable law, you may:
- Unsubscribe from marketing emails using the unsubscribe link in our emails
- Opt out of SMS messages by replying “STOP”
- Adjust cookie settings through your browser or available website controls
- Contact us to update or correct certain information
- Submit an applicable privacy request using the contact information below
Opting out of marketing communications will not prevent us from sending necessary transactional, administrative, project-related, or service-related communications.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, technology, services, or applicable legal requirements.
When we make changes, we will post the updated Privacy Policy on this page and revise the effective date above.
We encourage you to review this page periodically.
18. Contact Information
If you have questions about this Privacy Policy, our privacy practices, or personal information associated with you, please contact:
Caron Modern Media
California, United States
Email: caron@caronmodernmedia.com
Phone: +1 650-687-7719
Website: www.caronmodernmedia.com